Trust & Security

How we protect your account & data

This page is maintained by the Aurum PLC team to answer common questions about security and privacy. It describes controls currently active in the app — not an independent certification.

Account & Authentication

  • Sign-in via email/password and Google OAuth.
  • User sessions are managed with secure tokens; sign-out ends the session on the device.
  • Admin roles are granted manually by an operator — no automatic escalation.

Data Storage

  • Data is stored in a managed database with Row Level Security (RLS) enabled on sensitive tables.
  • Row access is limited to the owning user; admin access is gated through a separate role table.
  • Deposit proofs are stored in a private bucket and accessible only to the uploader and admins.

Encryption

  • Traffic between browser and server uses HTTPS/TLS.
  • Sensitive data is never exposed to anyone other than the account owner.

Keys & Secrets

  • Service keys and API secrets live only on the server, never in the browser.
  • External webhooks (e.g. the MT5 bridge) are validated with a secret before processing.

Subprocessors

  • Hosting & database: Lovable Cloud (powered by Supabase).
  • Transactional & auth email: Lovable Cloud email provider.
  • Trading data: MetaTrader 5 bridge from the broker chosen by admin.

Cookies & Analytics

  • Session cookies are used to keep you signed in.
  • No third-party advertising trackers are embedded on public pages.

Retention & Deletion

  • Transaction and audit records are retained for accounting and internal compliance.
  • Deletion requests can be sent to the contact below; audit-required data is kept per internal policy.

Report a Security Issue

If you find a vulnerability or suspicious activity, please contact us before publishing. We will respond as soon as possible with a fix update.

Shared Responsibility

Aurum PLC is responsible for application configuration, access controls, and data protection on the server. You are responsible for keeping your password confidential, securing the email account you sign in with, and not sharing your credentials.